Legal

Terms of Service

These terms explain how GiftAidManager may be used and define responsibilities for account security, data quality, and lawful operation.

Last updated: 11 April 2026

1) Acceptance of terms

By using GiftAidManager, you agree to these terms. If you use the service on behalf of an organisation, you confirm authority to bind that organisation.

2) Service scope

GiftAidManager provides software for Gift Aid record management, declaration capture, donation tracking, and claim-preparation support. The service is provided as an operational platform and not as legal or tax advice.

3) Account and security responsibilities

You must keep credentials secure, use authorised users only, and promptly notify us of suspected unauthorised access.

4) Data accuracy and legal responsibility

You are responsible for ensuring submitted donor and charity data is accurate, lawfully obtained, and appropriate for processing in your organisation's context.

5) Data protection and privacy

Data processing is governed by our Privacy Policy and Cookie Policy. You must cooperate with reasonable requests needed to handle data-subject rights, compliance investigations, and incident response.

6) Acceptable use

You must not misuse the service, bypass security controls, submit unlawful content, or attempt unauthorised access to data, systems, or other tenant environments.

7) Availability and changes

We aim for reliable operation but do not guarantee uninterrupted availability. We may update functionality, security controls, and operational processes over time.

8) Suspension and termination

We may suspend or terminate access where required for security, legal compliance, or material breach of these terms.

9) Liability

To the extent permitted by law, GiftAidManager is not liable for indirect or consequential losses. Nothing in these terms excludes liability that cannot be excluded by law.

10) Governing law

These terms are governed by the laws of England and Wales unless otherwise required by mandatory law.

11) Contact

For terms, compliance, or legal notices, contact info@giftaidmanager.com.